Active dans 65 countries
The SBM Team
Our teams at your service
Benefit from customised support for your project thanks to our dedicated team of specialists.
OUR DESIGN OFFICE
Our in-house Thermal Design Office, specialising in heating systems, are ready to assist you with your project.
In keeping with your specifications and with attention to your specific requirements, we propose:
- Calculation of your thermal requirement
- The installation layout of your equipment with 2D and 3D drawings
- Radiant heater models with their installation height and inclination
- The diagram of the gas pipelines with the minimum diameters and lengths to be provided
- The standards to be respected based on your building’s classification
- The list of equipment and accessories
Our Design Office is there to provide assistance and design the appropriate inlets and outlets required for air renewal in accordance with standards.
These services, as part of your personalised thermal study, are offered to your free of charge and without obligation.
OUR R&D LABORATORY
Our in-house research and development laboratory allows us to conduct various tests, develop new products and test the endurance of existing ranges.
The SBM laboratory provides the following services:
- Measurement of the radiation factor
- Fine adjustment of heating equipment
- Tests conducted according to customer specifications
- Development of equipment using special gases
OUR AFTER-SALES SERVICE / HOTLINE
The quality of the products that we propose enables us to offer a 2-year guarantee.
Spare parts are available for all ranges currently marketed, as well as for some of our former ranges (Contact SBM).
Our After-Sales Service also offers the possibility to repair faulty equipment.
A Hotline is also available to assist you and our national partners are also at your disposal.
Particularly regarding to:
- Questions of a technical nature
- Troubleshooting assistance
- Spare parts assistance
- Requests for technical documentation